Rumas Indi-Reg

"Supporting the maintenance of a social safety net"

Indi-Reg is a management system designed to keep track of, and accurately reflect, the status of indigent households. It has been developed with the objective of enhancing management of the equitable share of our clients.

This workflow system has been designed to cater for all necessary actions during the Indigent Management process, from the initial registration steps through the maintenance of the register. This includes communication to indigent households as and when required.

Indi-reg contributes to revenue protection programmes by highlighting excessive consumption of services by indigent households, making it possible to align the actual usage of services to allowable usage.

Indi-Reg facilitates flagging of indigent households on the debtor system ensuring application of focused and appropriate collection strategies.

A tailor made Credit Control management software solution resulting in immediate improvement of income
A management system designed to keep track of, and accurately reflect, the status of Indigent households in a municipal environment
Simple, intuitive and easy-to-use handheld solutions for utility field workers

A sophisticated and reliable gateway facilitating messages to mobile networks across the globe

A structured approach to deal with defaulting customers before handing over for legal action

An Infrastructure Maintenance Management system which
improves service delivery to consumers
Accurately recording stock items and components used in Credit Control and Infrastructure Maintenance actions
Providing meaningful advice and business solutions for improved organisational performance