Rumas CreditMan

"Facilitating a structured credit control process"

CreditMan is a tailor made credit Control management Software solution resulting in immediate improvement of income.

CreditMan manages the entire credit control process of our clients by scheduling field actions for optimum revenue collection. The system places a time stamp on  each action and determines a follow up date and type of action, depending on outcomes. If conditions of outcomes are not met, automated follow-up procedures entire process are initiated. The workflow is based on several years of experience in credit control and follows a structured and non discriminatory process.

Data interfacing to the Debtor system of our clients ensures accurate targeting of defaulting consumers, ensuring timeous payment to our Clients (Municipalities and Utility Companies) for services rendered. Executive, Managerial and Operational reports, portray the status of every credit control action as well as performance reporting throughout the entire process.

An integrated communication solution ensures real time status update to both the consumer and our client on credit control actions performed in the field.

A tailor made Credit Control management software solution resulting in immediate improvement of income
A management system designed to keep track of, and accurately reflect, the status of Indigent households in a municipal environment
Simple, intuitive and easy-to-use handheld solutions for utility field workers

A sophisticated and reliable gateway facilitating messages to mobile networks across the globe

A structured approach to deal with defaulting customers before handing over for legal action

An Infrastructure Maintenance Management system which
improves service delivery to consumers
Accurately recording stock items and components used in Credit Control and Infrastructure Maintenance actions
Providing meaningful advice and business solutions for improved organisational performance