Rumas Consulting

This expert service line is both supportive to our business software solutions as well as to optimise our client’s income through Business Consulting.

The following services form part of this service line:

  • Assisting our Clients with roll out of effective and sustainable credit control programmes
  • Assisting with the implementation of Revenue enhancement strategies
  • Business analysis - focused on identifying business needs and determining solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development.
  • Debtor book analysis with a view to prioritise credit control actions in target areas
  • Assessment of payment levels for municipal services
  • Review and optimisation of credit control processes and procedures
  • Business Intelligence – the main objective being to assist our clients to transform their raw data into meaningful and useful information to enable them to take more effective, strategic, tactical, and operational decisions. The deliverables of this is quite often the development of a reporting framework and benchmarks as well as executive dashboards to assist our clients in managing their business.

We are there for our clients every step of the way – from start up to implementation and beyond.

A tailor made Credit Control management software solution resulting in immediate improvement of income
A management system designed to keep track of, and accurately reflect, the status of Indigent households in a municipal environment
Simple, intuitive and easy-to-use handheld solutions for utility field workers

A sophisticated and reliable gateway facilitating messages to mobile networks across the globe

A structured approach to deal with defaulting customers before handing over for legal action

An Infrastructure Maintenance Management system which
improves service delivery to consumers
Accurately recording stock items and components used in Credit Control and Infrastructure Maintenance actions
Providing meaningful advice and business solutions for improved organisational performance